You have convenient ways to get quality care from your Kaiser Permanente doctors and caregivers – from the comfort of your home or in person. Managing your health is faster and easier when you have more options to choose from.
Phone or video visits – Talk with one of our medical professionals and save yourself the time and effort of traveling to a doctor’s office.*
24/7 advice – Call us for personalized care advice anytime.
Online – Email your doctor’s office with nonurgent questions and get a reply usually within 2 business days.
In person – Come in when you need us. We’re here for you.
Connect to care online, anytime
Sign in to kp.org or download the Kaiser Permanente app to schedule routine appointments, view most lab results, read your doctor’s notes, refill most prescriptions, and more.** Plus, most medications can be mailed to your home, so you can skip the pharmacy line.
Wellness resources to help you thrive
Care for your body and mind with doctor-approved advice online, including articles on ways to take charge of your health, videos to help improve your health, and healthy recipes. Plus, work with a wellness coach by phone to create a personalized plan for living a healthier lifestyle – like eating better or quitting tobacco.
A connected team means more convenience and less hassle
Whether you choose to get care at home or in person, your entire care team is connected electronically, so they can easily access your medical records and work together to make your health journey easier. This means less paperwork, less chance of errors, and fewer tests.
Enjoy peace of mind when you travel
You’re covered for emergency or urgent care from any medical provider while traveling outside a Kaiser Permanente service area, including traveling outside of the U.S. Read more about Travel Coverage♦.
Note: Kaiser Permanente Medicare Plus (Cost) Basic Option plan doesn't include urgent or emergency care outside the U.S.—except under limited circumstances.
*When appropriate and available. **These features are available when you get care from Kaiser Permanente facilities. To use the Kaiser Permanente app, you must be a member registered on kp.org.
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You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll.
In California, Hawaii, Oregon, Washington, Colorado, Georgia and the District of Columbia, Kaiser Permanente is an HMO plan with a Medicare contract. In Maryland and Virginia, Kaiser Permanente is an HMO plan and a Cost plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal.
For accommodations of persons with special needs at meetings, call 1-877-220-3956 (toll free) or TTY 711.