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Member Services

Kaiser Permanente corporate addresses and Member Services phone numbers

California
Kaiser Foundation Health Plan, Inc.
393 E. Walnut St.
Pasadena, CA 91188-8514

Member Service Contact Center
1-800-443-0815 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Colorado
Kaiser Foundation Health Plan of Colorado
2500 S. Havana St.
Aurora, CO 80014-1622

Member Service Contact Center
1-800-476-2167 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Georgia
Kaiser Foundation Health Plan of Georgia, Inc.
9 Piedmont Center
3495 Piedmont Road NE
Atlanta, GA 30305

Member Services
(404) 233-3700 or 1-800-232-4404 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Hawaii
Kaiser Foundation Health Plan, Inc.
711 Kapiolani Blvd.
Tower Suite 400
Honolulu, HI 96813

Customer Service Center
1-800-805-2739 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Maryland, Virginia, Washington, D.C.
Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.
2101 E. Jefferson St.
Rockville, MD 20852

Member Service Contact Center
1-888-777-5536 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Ohio
Kaiser Foundation Health Plan of Ohio
1001 Lakeside Ave.
Suite 1200
Cleveland, OH 44114

Customer Relations Department
1-800-493-6004 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week

Washington/Oregon
Kaiser Foundation Health Plan of the Northwest
500 NE Multnomah St.
Suite 100
Portland, OR 97232

Membership Services
1-877-221-8221 (toll free)
TTY 711
8 a.m. to 8 p.m., 7 days a week