Why Kaiser Permanente

	Highly-rated Medicare health plans in the states we serve Our 2018 Medicare health plans received Medicare’s highest-possible 5-out-of-5 Star rating in California, Colorado, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington D.C. And, 4.5-out-of-5 Stars in Georgia1. Learn about Star ratings and what they mean for you.
	NCQA Medicare Health Insurance Plan Ratings2 Our high customer service rating reflects our commitment to treating you well. Of the 386 Medicare plans rated by the National Committee for Quality Assurance, only 9 have earned a 5 out of 5 rating — and 5 of them belong to Kaiser Permanente. That’s more than any other organization in the country. Our Medicare health plans are among the highest-rated in every state we serve and in Washington, D.C.3
	The highest overall rating for a Medicare health plan website We make it easy for you to get the information you need. This website has received the highest overall rating in 2017 from Medicare WebWatch, and it’s one of 14 sites to be recognized for, "Excellence in Website Content, Connectivity, Design, and Transparency."4

Learn more about Kaiser Permanente’s awards and honors at kp.org/quality.

¹Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. Centers for Medicare & Medicaid Services Health Plan Management System, Plan Ratings 2018. Kaiser Permanente Contract #H0524, #H0630, #H1170, #H1230, #H2150, #H9003, #H2172.

²The National Committee for Quality Assurance (NCQA) is a private, 501 (c)(3) not-for-profit organization dedicated to improving health care quality. It issues health insurance plan ratings and Quality Compass Health Plan Quality Measures for Commercial and Medicare plans each year.

³NCQA’s Medicare Health Insurance Plan Ratings 2017–2018, National Committee for Quality Assurance, 2017: Kaiser Foundation Health Plan of Colorado — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of Georgia, Inc. — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Hawaii — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Northern California — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of the Northwest — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of Washington — HMO (rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (rated 5 out of 5).

⁴Medicare WebWatch is an independent research firm.